We're here to help

Have a question? Reach out to us directly at hello@playsuri.com and we’ll get back to you within 24 hours!

Shipping

Please allow 1-3 days to process an order.

Regular

• 3 to 5 business days

• $5 Flat rate

• Free for orders over $35

Expedited

• 1 to 2 business days

• $15 Flat rate

Returns & Exchanges

We want you to be so happy with your Suri product. If for any reason you're not, just contact us within 30 days of purchase and we will issue you a prepaid return label. Any product you return must be in the same condition you received it and in the original packaging. Once we receive your return, we'll issue you a full refund on the cost of the product.

Frequently Asked Questions

How do you pronounce Suri?
“Soo-rhee”

Can i get on your email list?
Absolutely! Just scroll down to sign up in the footer below.

Can you cancel my order?
We will do our best to! If for some reason you need to cancel an order, please contact us at hello@playsuri.com

Do you ship internationally?
At this time we are only doing business in the U.S.

Do you offer bulk order discounts?
Yes! Please reach out to us directly at hello@playsuri.com to start the conversation!